Iguatemi S.A.
Online:
https://www.iguatemi.com.br/Project Overview
While at nav9.tech, I had the opportunity to collaborate for over 3 years on the development of Iguatemi's products, with a focus on the Store Owner Portal.
The portal is an exclusive area for store owners and their teams, focused on corporate communication, sales info, contract management, tax audits, invoice handling, benefits, news, promotions, and internal processes. Users access through a secure, encrypted interface with user/password authentication, in full compliance with LGPD, ensuring access to functions according to profile and contract.
Implemented Features
‣ Login area for store owners
‣ Sales reporting
‣ Service requests
‣ User management
‣ Invoice dashboard with history
‣ Tax audit system
‣ Benefit redemption and tracking
‣ Shopping mall geolocation
Technical Challenges
‣ Parallel access management
‣ LGPD compliance and data security
‣ Secure handling of tenant and contract data
‣ Corporate financial reporting
‣ SEO and performance across multiple sections
Achievements
‣ Scalable platform covering 15 malls and over 2800 stores
‣ 83% increase in tax audits
‣ Full control over reported sales
‣ Improved validation of store and contract information
‣ 78% increase in service request approvals